FAQ’s for Schools & Child Care Facilities

CCC’s rates are all inclusive. When you use a teacher from CCC it is usually because you have a vacancy to fill. If you were to fill that vacancy yourself you would incur all of the following costs:
  • Hourly wage
  • Payroll taxes (Social Security, Medicare, Federal UI, State UI, etc.)
  • Benefits costs (Medical, Dental, Vision, Pension/Retirement)
  • Paid vacation, sick days and statutory holidays
  • Workers’ compensation insurance premiums

In addition to avoiding all of the above costs, using CCC also saves you money by reducing over-time for your staff, eliminating the need to place recruitment ads, reducing your payroll processing costs, and allowing you to easily adjust your staffing levels to match fluctuating enrollment. To find out how much we can save you, see our cost calculator.

CCC Recruiters do extensive screening and background checking of our applicants before they become part of our staff pool. They conduct a detailed interview with the applicants; obtain their criminal clearances; make sure that their health screening (where applicable) and TB testing are completed; verify their transcripts and E.C.E. course work; validate the authenticity of their educational certificates if they are from foreign institutions; verify their employment record, etc. In addition, CCC requires each applicant to go through a video orientation session that covers every important aspect of the child care work environment. As standard practice, all CCC substitutes are required to carry with them to every assignment a file with all of the necessary documents to prove they fully satisfy all licensing requirements.
Yes, indeed. CCC offers a “temp-to-perm” conversion program. With this option, you can start using a CCC employee on a temporary basis, and make a decision to hire her/him on a permanent basis after being satisfied with their on-the-job performance. Please call the nearest office for more information.
Typically CCC teachers have many years of child care job experience with a variety of curriculum philosophies. But naturally, at the outset, they will not be expert on every aspect of your specific program. CCC sensitizes its employees to strictly abide by the guidelines of the school they are in and to execute the teaching philosophy of the school. Therefore, CCC’s experience has been that after a very short orientation and instruction period, they can function effectively in their new environments. You can also make CCC aware of any key issues the substitute needs to be aware of and CCC can convey those to the candidate when the assignment is given.
CCC has been in the staffing business for educational institutions since 1996. CCC is the most established and largest staffing company focused on the child care field. CCC will be happy to provide you with local references during the sign-up process.
No, there is no obligation. Signing up with CCC is absolutely FREE. It does not commit you to using CCC services for any period of time. It just allows CCC to complete some necessary paperwork, without which CCC could not commence service. Hence, in the future, when you do have a staffing need, all your paperwork will be in place and CCC can respond to your request immediately.
The credit approval decision is made by the CCC credit committee. If there is not immediate approval or you do not wish to fill in a Credit Information Form, CCC can still serve you. In this situation, you can use a credit card to cover your usage.
CCC can typically service the entire greater metropolitan area of the cities in which we have offices. To find out if we can service your area please call us at 877-888-4173.
In urgent situations, CCC can routinely respond within hours after receiving your order. Naturally, the more advance notice you can give, the higher the likelihood of finding an exact match to your requirements.
Yes, all CCC offices have 24-hr/7-day voice messaging capabilities to accept orders from customers. You may also place orders via e-mail. If an order is placed after office hours, a CCC Placement Coordinator will act on your message first thing the following morning and confirm fulfillment with you.
CCC uses an online timecard system. At the end of each assignment, the substitute logs into their employee portal and enters their work hours. An authorized customer representative signs/approves the work hours using a password known only to them. The online system automatically sends email receipts showing the work hours to both the customer and the substitute.
CCC bills customers once per week. CCC invoices show in detail the date and hours each substitute employee worked at your site. All hours that have been approved by the customer are billable.