Q. What costs will I save by using CCC’s Services?
Q. How can I be sure that the teachers you send me are actually qualified?
Q. Can I first try the teacher as a temp and then put her/him on my payroll?
Q. The teacher CCC places for our school would not be familiar with our curriculum. How can they function effectively?
Q. How long have you been in business? Can you give me some specific references in my area that I can talk to regarding your service?
Q. Will I be under some obligation to use your service, if I sign up now?
Q. What happens if our credit is not approved?
Q. CCC does not have an office in my town. Can you still service my school?
Q. How quickly can you fulfill an order for a substitute?
Q. Can we place orders after hours?
Q. How do we establish how many hours a substitute has worked?
Q. How does your billing work?
Q.
What costs will I save by using CCC’s Services?
A.
CCC’s rates are all inclusive. When you use a teacher from CCC it is usually because you have a vacancy to fill. If you were to fill that vacancy yourself you would incur all of the following costs:
 
  Hourly wage
  Payroll taxes (Social Security, Medicare, Federal UI, State UI, etc.)
  Benefits costs (Medical, Dental, Vision, Pension/Retirement)
  Paid vacation, sick days and statutory holidays
  Workers’ compensation insurance premiums
 
In addition to avoiding all of the above costs, using CCC also saves you money by reducing over-time for your staff, eliminating the need to place recruitment ads in the newspaper, reducing your payroll processing costs, and allowing you to easily adjust your staffing levels to match fluctuating enrollment. To find out how much we can save you, see our cost calculator.
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Q.
How can I be sure that the teachers you send me are actually qualified?
A.
CCC Recruiters do extensive screening and background checking of our applicants before they become part of our staff pool. They conduct a detailed interview with the applicants; obtain their criminal clearances; make sure that their health screening (where applicable) and TB testing are completed; verify their transcripts and E.C.E. course work; validate the authenticity of their educational certificates if they are from foreign institutions; verify their employment record, etc. In addition, CCC requires each applicant to go through a video orientation session that covers every important aspect of the child care work environment. As standard practice, all CCC substitutes are required to carry with them to every assignment a file with all of the necessary documents to prove they fully satisfy all licensing requirements.
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Q.
Can I first try the teacher as a temp and then put her/him on my payroll?
A.
Yes, indeed. CCC offers a “temp-to-perm” conversion program. With this option, you can start using a CCC employee on a temporary basis, and make a decision to hire her/him on a permanent basis after being satisfied with their on-the-job performance. Please call the nearest office for more information.
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Q.
The teacher CCC places for our school would not be familiar with our curriculum. How can they function effectively?
A.
Typically CCC teachers have many years of child care job experience with a variety of curriculum philosophies. But naturally, at the outset, they will not be expert on every aspect of your specific program. CCC sensitizes its employees to strictly abide by the guidelines of the school they are in and to execute the teaching philosophy of the school. Therefore, CCC’s experience has been that after a very short orientation and instruction period, they can function effectively in their new environments. You can also make CCC aware of any key issues the substitute needs to be aware of and CCC can convey those to the candidate when the assignment is given.
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Q.
How long have you been in business? Can you give me some specific references in my area that I can talk to regarding your service?
A.
CCC has been in the staffing business for educational institutions since 1996. CCC is the most established and largest staffing company focused on the child care field. CCC will be happy to provide you with local references during the sign-up process.
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Q.
Will I be under some obligation to use your service, if I sign up now?
A.
No, there is no obligation. Signing up with CCC is absolutely FREE. It does not commit you to using CCC services for any period of time. It just allows CCC to complete some necessary paperwork, without which CCC could not commence service. Hence, in the future, when you do have a staffing need, all your paperwork will be in place and CCC can respond to your request immediately.
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Q.
What happens if our credit is not approved?
A.
The credit approval decision is made by the CCC credit committee. If there is not immediate approval or you do not wish to fill in a Credit Information Form, CCC can still serve you. In this situation, you can use a credit card to cover your usage.
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Q.
CCC does not have an office in my town. Can you still service my school?
A.
CCC can typically service the entire greater metropolitan area of the cities in which we have offices. To find out if we can service your area please call us at 877-888-4173.
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Q.
How quickly can you fulfill an order for a substitute?
A.
In urgent situations, CCC can routinely respond within hours after receiving your order. Naturally, the more advance notice you can give, the higher the likelihood of finding an exact match to your requirements.
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Q.
Can we place orders after hours?
A.
Yes, all CCC offices have 24-hr/7-day voice messaging capabilities to accept orders from customers. You may also place orders via e-mail. If an order is placed after office hours, a CCC Placement Coordinator will act on your message first thing the following morning and confirm fulfillment with you.
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Q.
How do we establish how many hours a substitute has worked?
A.
Every CCC employee arrives at your site with a timecard. They fill out the time card at the end of the assignment and an authorized customer representative needs to sign the timecard before the CCC employee leaves the premises for that day. One copy of this timecard remains with the customer, one copy remains with the employee, and the remaining two are sent to CCC for payroll and billing.
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Q.
How does your billing work?
A.
CCC bills customers once per week. CCC invoices show in detail the date and hours each substitute employee worked at your site. All hours that have been signed for by the customer are billable.
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